By browsing the Non-Slip Coatings and Anti-Slip Products on this website, you agree to comply with and be bound by the below terms and conditions of use. These terms, along with our privacy policy, are put in place to govern the relationship between you and Slip No More Non-Slip Flooring Products.
If you disagree with any of our terms and conditions, please navigate away from our website. The terms ‘We”, “Us”, Slip No More”, “Slip No More Anti-Slip Products” refer to the owner of this website, which operates from 30 Lanseria Business Park, Lanseria Corporate Estate, Pelindaba Road Lanseria as the registered address.
The terms ‘you”, “the client,” “the customer,” “the user” or “the person looking for information about Anti-Slip Products” refers to the viewer of the website who agrees to the following terms of use:
- The pages, content, pictures, and videos on this website are for informative purposes only and are subject to change without notice.
- This website uses cookies to monitor and save browsing preferences. For more information on how we use Cookies, please view our privacy policy.
The accuracy, speed, performance, completeness of the content on this website about Anti-Slip Products cannot be guaranteed by us or any third party. You agree that errors or inaccuracies are expressly excluded to the fullest extent of the law.
Although we take every necessary precaution to protect the information, any information or material that you enter onto this website is entirely at your own risk, for which we cannot be liable. It is the responsibility of the user to ensure that the information about the Non-Slip or Anti-Slip Products meets your specific requirements.
The material contained in the website is owned or Licences to us and is not limited to the look and feel content, and images. The reproduction of any part of this website is strictly prohibited and falls part of the copyright notice, which is punishable by law. The content contained in this website is protected by the Intellectual Property act and is owned by the Slip No More trademark.
This website is authorized to include links and references to other websites without notice. These links are for the sole purpose of educating the user on Anti-Slip Products or Non-Slip Products. Slip No More is not responsible for the content on any website that it links to, And this content is not endorsed by us.
The laws that govern the Republic of South Africa shall be used to settle any disputes that may arise relating to the use of the website.
Processing of orders for Anti-Slip Products
When an order for any Anti-Slip Products is placed, it should be sent via email to sales@slipnomore.co.za. A quotation will be generated and returned to you. Should you choose to proceed with the order, we require payment to be made in full and cleared in our bank account before we prepare your order for dispatch. When the goods are dispatched, they are sent with an invoice and delivery note. Once the Anti-Slip Products are collected by our couriers, a tracking number will be sent to you.
Prices on our website and/or online store may, at times, appear lower than the prices that our call center or sales staff offer. We reserve the right to apply an “already added” convenience fee to walk-in, phone-in, and email-in clients. The basis of this convenience fee is to accommodate email communication with the client, following up on payment, booking of couriers, and general communication with the client.
Installations by distributors
While Slip No More implements all necessary training on the installations of our products, we have no control over the workmanship of 3rd party installers and their employees. Our products are guaranteed to work as intended. If there is a product failure, an investigation will take place to determine if it is the product or the application the product that has failed. If it is found that the product has failed, we will replace said product at no cost. If it is found that the installation has failed, it is the responsibility of the distributor or 3rd party to replace the product and redo the installation.
Slip No More will not be held liable for product installations that may have failed due to incorrect installation. Furthermore, Slip No More will not be held liable after referring consumers to certain distributors. The choice of who installs the products rests solely on the consumer, and they may choose a Slip No More distributor or any 3rd party.
In the case of refunds effected from improper installation, the legal responsibility falls onto the person (or company) that installs the products
Returns & Refund Policy
A refund on Anti-Slip Products will only be considered if the goods are returned to us (at your own cost) in a 100% re-sellable and unused condition within five working days of receiving the goods.
Once your refund has been approved and your banking details have been verified, your refund will be processed on the 15th or 30th of the month. Only the cost os the goods will be refunded, courier, shipping, or delivery costs are excluded.
Slip No More reserves the right to deduct up to 10% of the cost of the goods in order to recover time, effort, and bank charges while facilitating the transaction. This refund policy is applicable to situations where the user ordered the incorrect color or size of a product.
If a refund is requested due to the goods being damaged in transit while making use of our couriers, Slip No More reserves the right to institute a claim against the shipping agents, and the end-user agrees to accept the timeline provided by our shipping agents or their insurers.
Defective or expired goods need to be returned in an unused condition within ten business days for the manufacturer to inspect. The company agrees that if the fault was caused by the manufacturer, a full exchange or refund would be processed (Applicable in South Africa only). Any goods that are found to be purposely tampered with and custom made goods, including goods cut to size, do not fall within this refund and return policy. Please report any discrepancies relating to color or size immediately so that they can be investigated and resolved quickly.
In the case of a product becoming out of stock, the company reserves the right to fulfill the order within a reasonable timeframe, which could be affected by the importing of finished goods or raw materials. Please be aware that should include a product, or raw material be sourced at a higher price, the user shall be liable for the difference.
If a product that Slip No More does not manufacture needs to be replaced, please note that the refund policy of the manufacturer will apply.
